Us Customer Service Voice Support Representative-2

UPS

Customer service voice support
Case investigation skills
Incoming call monitoring
This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case

Job Summary

  • This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.
  • The employee documents incoming information regarding the customer's concern and investigates all evidence until the case is completed.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Matching Summary

This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.

Skills & Requirements

Must-have

  • Customer service voice support
  • Case investigation skills
  • Incoming call monitoring

Nice-to-have

  • Unique combination of skill and passion
  • Drive to lead teams
  • Rewarding culture experience

Work Rights

Not specified

Tailored Resume

Cover Letter