Base: $54,616.00 - $100,493.33; bonus/equity: not ...
Fully remote
Itsm platform administration experience
Servicenow or jira service management proficiency
Javascript python or powershell scripting skills
Georgetown University seeks a Service Management System Administrator to oversee its IT Service Management platform, ensuring optimal functionality and best practices. The role requires a strong technical background in ITSM tools, particularly ServiceNow or similar platforms, along with excellent problem-solving and communication skills
Job Summary
This role serves as the technical expert responsible for the health, stability, and optimization of the university's IT Service Management platform.
The position requires translating ITIL principles into efficient workflows for incident, problem, change, and service request management.
Georgetown University offers a comprehensive benefit package including medical, dental, vision, retirement savings, and tuition assistance.
Matching Summary
Match Score: 85
Georgetown University seeks a Service Management System Administrator to oversee its IT Service Management platform, ensuring optimal functionality and best practices. The role requires a strong technical background in ITSM tools, particularly ServiceNow or similar platforms, along with excellent problem-solving and communication skills.
Salary
Base: $54,616.00 - $100,493.33; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, disability, life insurance, retirement savings, tuition assistance