Senior Business Operations & Strategy Manager – (key) Account Management Operations & Enablement

GetYourGuide

Berlin, Germany
Not specified; not specified; annual personal grow...
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5+ years in key account management
Design and operationalize kam motions
Lead enablement programs and training
** GetYourGuide is seeking a Senior Business Operations & Strategy Manager for their Account Management Operations & Enablement team in Berlin. The role focuses on enhancing the efficiency and effectiveness of account management teams through operational frameworks and enablement programs, requiring a blend of analytical skills and deep account management expertise. **

Job Summary

  • The mission is to empower every supplier to thrive by providing advanced tools, actionable insights, and seamless connectivity.
  • You will design and roll out operational processes behind Account Plans, QBRs, and milestone tracking while building training and tooling.
  • The role offers a hybrid working approach with three days of in-office collaboration and two days of optional at-home focus time.

Matching Summary

Match Score: 75

** GetYourGuide is seeking a Senior Business Operations & Strategy Manager for their Account Management Operations & Enablement team in Berlin. The role focuses on enhancing the efficiency and effectiveness of account management teams through operational frameworks and enablement programs, requiring a blend of analytical skills and deep account management expertise. **

Salary

Not specified; Not specified; Annual personal growth budget; Monthly transportation and fitness budget; Language reimbursement program; Health and wellness benefits

Skills & Requirements

Must-have

  • 5+ years in Key Account Management
  • Design and operationalize KAM motions
  • Lead enablement programs and training
  • Build AI-first enablement assets
  • Drive global harmonization of best practices

Nice-to-have

  • Experience in fast-paced tech or SaaS
  • Strong analytical instincts for data
  • Ability to influence without authority
  • Fluent in English communication skills

Key Requirements

  • 5+ years experience in KAM, AM Operations, or Enablement
  • Deep understanding of Key Account management best practices
  • Proven track record in designing training programmes and playbooks

Work Rights

Not specified

Tailored Resume

Cover Letter