Manager - Claims Operations

310

Sydney, NSW, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Proven experience leading claims operations
Ctp or personal injury claims environment
Strong track record driving performance
The role involves leading multiple CTP Claims teams to ensure delivery against performance, quality, and customer targets

Job Summary

  • The role involves leading multiple CTP Claims teams to ensure delivery against performance, quality, and customer targets.
  • EML fosters a learning culture that invests in employees to ensure long-term career growth within the organization.
  • Employees receive comprehensive benefits including up to 16 weeks paid parental leave, flexible work arrangements, and access to an Employee Assistance Program.

Matching Summary

The role involves leading multiple CTP Claims teams to ensure delivery against performance, quality, and customer targets.

Salary

Not specified; Generous discounts from over 350 retailers; Annual company incentive scheme plus salary reviews

Skills & Requirements

Must-have

  • Proven experience leading claims operations
  • CTP or personal injury claims environment
  • Strong track record driving performance
  • Commercially minded stakeholder management
  • Hands-on leadership capability

Nice-to-have

  • Resilient leader building high-performing teams
  • Experience shaping strategy for growth
  • Ability to influence at senior levels
  • Commitment to continuous improvement culture

Key Requirements

  • Proven experience in CTP claims operations
  • Personal injury claims environment background
  • Senior level stakeholder management skills

Work Rights

Not specified

Tailored Resume

Cover Letter