Guest Experience Manager (saudi National)

FAENA Movement

Red Sea, Saudi Arabia
On-site
Luxury hotel guest journey management
Forbes standards service excellence
Vip personalization and anticipation
FAENA Movement is seeking a Guest Experience Manager to oversee the guest journey at their new location in the Red Sea, Saudi Arabia. The ideal candidate will possess strong leadership qualities and a background in luxury hospitality, ensuring exceptional service and memorable guest experiences

Job Summary

  • The role involves shaping every touchpoint from pre-arrival to post-departure into a seamless, emotionally engaging experience.
  • Candidates must champion Forbes standards while personally leading guest recognition initiatives and resolving concerns with empathy.
  • This position requires fluent English and Arabic speakers to inspire teams in delivering intuitive, exceptional service.

Matching Summary

Match Score: 85

FAENA Movement is seeking a Guest Experience Manager to oversee the guest journey at their new location in the Red Sea, Saudi Arabia. The ideal candidate will possess strong leadership qualities and a background in luxury hospitality, ensuring exceptional service and memorable guest experiences.

Skills & Requirements

Must-have

  • Luxury hotel guest journey management
  • Forbes standards service excellence
  • VIP personalization and anticipation
  • Fluent English and Arabic speaking
  • Front office leadership experience

Nice-to-have

  • Emotionally engaging storytelling
  • Opera system proficiency
  • Creative problem solving skills
  • Visible floor leadership presence

Key Requirements

  • 1–2 years luxury hospitality experience
  • Diploma or degree in Hospitality Management
  • Fluent English and Arabic language skills
  • Experience with Forbes or LQA frameworks

Work Rights

Saudi National required

Tailored Resume

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