Customer Experience Supervisor

Landroverorlando Inc

Medford, OR, United States
Base: $50,000-75,000; bonus/equity: not specified;...
Customer resolution
Customer service performance
Crm and erp systems
The Driveway Customer Satisfaction Supervisor is responsible for building, leading, and inspiring their teams to deliver an unparalleled customer experience post purchasing process

Job Summary

  • The Driveway Customer Satisfaction Supervisor is responsible for building, leading, and inspiring their teams to deliver an unparalleled customer experience post purchasing process.
  • This position will be responsible for reaching and maintaining exceptional C ustomer Resolution.
  • We Offer Best-in-Class Industry Benefits: Competitive pay Medical, Dental, and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs

Matching Summary

The Driveway Customer Satisfaction Supervisor is responsible for building, leading, and inspiring their teams to deliver an unparalleled customer experience post purchasing process.

Salary

Base: $50,000-75,000; Bonus/Equity: Not specified; Benefits: Best-in-Class Industry Benefits

Skills & Requirements

Must-have

  • Customer Resolution
  • Customer Service Performance
  • CRM and ERP systems
  • Drive continuous optimization
  • Manage staff workload

Nice-to-have

  • Sense of urgency
  • See the bigger picture
  • Thrives on a team
  • Positive attitude
  • Humility and learning

Key Requirements

  • 3-5+ years of Customer Service Leadership
  • High School diploma or Equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter