Service Center Operation Leader

Assurant Inc

Remote, US
Base: $74,600.00 - $124,700.00; bonus/equity: not ...
Fully remote
2-3 years leading exempt employees
Budget development and administration
Hazard insurance product knowledge
The role involves planning, organizing, and leading the delivery of services in hazard outsourcing at a remote service center

Job Summary

  • The role involves planning, organizing, and leading the delivery of services in hazard outsourcing at a remote service center.
  • Candidates will manage multiple clients, develop operating budgets, and ensure compliance with regulatory agency guidelines.
  • The position offers opportunities to lead supervisory staff, implement quality assurance programs, and facilitate customized client training.

Matching Summary

The role involves planning, organizing, and leading the delivery of services in hazard outsourcing at a remote service center.

Salary

Base: $74,600.00 - $124,700.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 2-3 years leading exempt employees
  • Budget development and administration
  • Hazard insurance product knowledge
  • Legacy servicing systems Alltel or MortgageServ
  • Regulatory compliance procedures
  • Multi-client policy management

Nice-to-have

  • Bachelor's degree in Business
  • Strong verbal and written communication
  • Experience with new technology training
  • Succession planning program experience
  • Customer service objectives alignment

Key Requirements

  • Minimum 2 years leading exempt-level employees
  • Working knowledge of Alltel or MortgageServ systems
  • Understanding of human resource policies
  • General knowledge of mortgage servicing regulations
  • Property insurance products knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter