Care Concierge

K Health

New York, NY, United States
Base: $40,000 - $50,000; bonus/equity: not specifi...
On-site
White glove approach to patient needs
Coordinate appointments and provider schedules
Handle patient support questions
The successful candidate will take a white glove approach to handling the needs of patients within the Clinic

Job Summary

  • The successful candidate will take a white glove approach to handling the needs of patients within the Clinic.
  • This includes coordinating appointments, providing information about treatment options, handling support questions, and managing provider schedules to ensure the clinic operates smoothly to deliver high quality medicine.
  • We are seeking a patient-first minded Care Concierge Agent to join our Clinic Team.

Matching Summary

The successful candidate will take a white glove approach to handling the needs of patients within the Clinic.

Salary

Base: $40,000 - $50,000; Bonus/Equity: Not specified; Benefits: Competitive health, dental, and vision insurance options, 401k, stock options, paid parental leave, commuter benefits

Skills & Requirements

Must-have

  • White glove approach to patient needs
  • Coordinate appointments and provider schedules
  • Handle patient support questions
  • Multi-channel patient communication

Nice-to-have

  • Patient first mindset
  • Get it done attitude
  • Works effectively with others

Key Requirements

  • 1+ Years in Healthcare/Hospitality experience
  • Experience with Epic, Salesforce, G-Suite, Jira, and Slack
  • High school diploma (associate's/bachelor's in healthcare preferred)
  • Flexibility to work within 9:00 a.m. and 11:00 p.m. EST including weekends

Work Rights

Not specified

Tailored Resume

Cover Letter