Technical Delivery Support Analyst - Peakon

Workday

Fully remote
Saas enterprise software support
Investigate and diagnose issues
Build customer relationships
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • Our culture is rooted in integrity, empathy, and shared enthusiasm.
  • We’re looking for someone who has a creative approach and is eager to learn, support their colleagues, and have fun.

Matching Summary

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Skills & Requirements

Must-have

  • SaaS Enterprise software support
  • Investigate and diagnose issues
  • Build customer relationships
  • Troubleshoot new issues
  • 24/7 Global Support shifts

Nice-to-have

  • Creative approach to problem-solving
  • Eager to learn and support colleagues
  • Sun-drenched optimism and drive
  • Courageous collaborators
  • Mentoring and coaching others

Key Requirements

  • 3+ years SaaS Enterprise software experience
  • Basic Object Oriented Programming knowledge
  • Ability to read log files
  • Basic SQL syntax knowledge
  • Basic API client experience

Work Rights

Not specified

Tailored Resume

Cover Letter