Continual Improvement Business Analyst

LSEG (London Stock Exchange Group)

Bengaluru, India
Itsm processes understanding
Servicenow development modules
Requirement gathering experience
The Continual Improvement Business Analyst drives service improvements across the organization by leading the end-to-end Continual Improvement Management workflow

Job Summary

  • The Continual Improvement Business Analyst drives service improvements across the organization by leading the end-to-end Continual Improvement Management workflow.
  • This role involves collaborating with development teams to ensure successful delivery of enhancements and applying AI to optimize processes.
  • LSEG values innovation, quality, and continuous improvement, providing a dynamic work environment for its employees.

Matching Summary

The Continual Improvement Business Analyst drives service improvements across the organization by leading the end-to-end Continual Improvement Management workflow.

Skills & Requirements

Must-have

  • ITSM processes understanding
  • ServiceNow development modules
  • Requirement gathering experience

Nice-to-have

  • AI knowledge application
  • Agile/Scrum methodologies exposure
  • Strong communication skills

Key Requirements

  • ITIL Foundation certification preferred
  • Experience with ServiceNow in ITSM
  • Ability to handle multiple initiatives

Work Rights

Not specified

Tailored Resume

Cover Letter