It Support Specialist Ii

Instride Health

Remote, US
Base: $64,000–$72,000; bonus/equity: not specified...
Fully remote
2-4 years it support experience
Okta identity and access management
Google workspace administration
InStride Health is seeking an IT Support Specialist II to provide technical support for their remote workforce, focusing on identity and access management and SaaS platform administration. The ideal candidate should possess strong technical skills, a customer-first mindset, and experience in IT support roles, particularly within healthcare technology

Job Summary

  • InStride Health is expanding access to insurance-based care for pediatric anxiety and OCD by combining clinical expertise with innovative technology.
  • The role serves as the primary escalation point for complex technical issues while administering core identity platforms like Okta and Google Workspace.
  • Employees receive a generous benefits package including flexible PTO, paid sabbaticals, and health benefits starting on the first day.

Matching Summary

Match Score: 85

InStride Health is seeking an IT Support Specialist II to provide technical support for their remote workforce, focusing on identity and access management and SaaS platform administration. The ideal candidate should possess strong technical skills, a customer-first mindset, and experience in IT support roles, particularly within healthcare technology.

Salary

Base: $64,000–$72,000; Bonus/Equity: Not specified; Benefits: Generous package including 401k match and paid sabbatical

Skills & Requirements

Must-have

  • 2-4 years IT support experience
  • Okta identity and access management
  • Google Workspace administration
  • Kandji MDM macOS fleet management
  • HIPAA compliance knowledge

Nice-to-have

  • Experience with AI productivity tools
  • Strong customer-first mindset
  • Excellent communication skills
  • Knowledge of SentinelOne security
  • Background in healthcare technology

Key Requirements

  • BS/BA in IT or Computer Science
  • CompTIA A+ or Apple Desktop Certified
  • Okta Certified Administrator preferred
  • Understanding of HIPAA regulations

Work Rights

Not specified

Tailored Resume

Cover Letter