Technical Customer Success Manager

Jobgether

United Kingdom
On-site
Technical expertise in product solutions
Strong relationship management skills
Experience with customer onboarding and adoption
Jobgether is seeking a Technical Customer Success Manager in the UK to act as a trusted advisor for high-value customers, ensuring their success with advanced product and data solutions. The role requires a blend of technical expertise and relationship management, with a focus on onboarding, adoption, and retention

Job Summary

  • You will act as a trusted advisor to high-value customers ensuring long-term success.
  • The role requires combining technical expertise with strong relationship management across onboarding, adoption, and retention.
  • You will collaborate closely with product and engineering teams to resolve issues and improve user outcomes.

Matching Summary

Match Score: 85

Jobgether is seeking a Technical Customer Success Manager in the UK to act as a trusted advisor for high-value customers, ensuring their success with advanced product and data solutions. The role requires a blend of technical expertise and relationship management, with a focus on onboarding, adoption, and retention.

Skills & Requirements

Must-have

  • Technical expertise in product solutions
  • Strong relationship management skills
  • Experience with customer onboarding and adoption
  • Ability to troubleshoot technical challenges
  • Proactive monitoring of customer health

Nice-to-have

  • Autonomy in building meaningful relationships
  • Collaboration with product and engineering teams
  • Hands-on problem-solving approach
  • Influence on customer satisfaction and growth

Key Requirements

  • Technical expertise required
  • Relationship management experience required
  • Remote work capability required

Work Rights

Not specified

Tailored Resume

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