Service Desk Analyst

FNZ

Not specified; significant financial rewards for h...
Fully remote
Active directory users & groups management
Microsoft desktop and server products knowledge
Ip network fundamentals understanding
FNZ is seeking a Service Desk Analyst to provide IT technical assistance to end users, primarily focusing on 1st and 2nd line support. This fully remote position offers a friendly work environment and opportunities for career advancement within a global financial services organization

Job Summary

  • This role provides high-quality first and second-line IT technical assistance to end users within a global financial services organization.
  • The position involves managing user access, desktop deployments, and corporate systems including Office 365, printers, and mobile devices.
  • FNZ offers significant financial rewards for high performers and global career opportunities across offices in the UK, Czech Republic, Australia, New Zealand, or China.

Matching Summary

Match Score: 85

FNZ is seeking a Service Desk Analyst to provide IT technical assistance to end users, primarily focusing on 1st and 2nd line support. This fully remote position offers a friendly work environment and opportunities for career advancement within a global financial services organization.

Salary

Not specified; Significant financial rewards for high performing individuals; Global career opportunities available

Skills & Requirements

Must-have

  • Active Directory Users & Groups management
  • Microsoft Desktop and Server products knowledge
  • IP network fundamentals understanding
  • Office 365 administration and support
  • Desktop deployment services experience

Nice-to-have

  • Virtualisation ESXi vSphere knowledge
  • Azure Autopilot Intune experience
  • Bespoke internal applications support
  • Mentoring and knowledge sharing skills
  • Remote support capabilities

Key Requirements

  • Experience in a similar support role is an advantage
  • Good team player with ability to work independently
  • Understanding of Virtualisation (ESXi / vSphere)

Work Rights

Not specified

Tailored Resume

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