Customer Relationship Specialist - Joondalup

Bank of Queensland

Joondalup, Australia
Not specified; benefits: flexible working arrangem...
Passion for customer service
Proactive lead management
Strong written and verbal communication
The purpose of this position is to provide outstanding customer service by identifying and supporting customers to explore their current and future financial needs

Job Summary

  • The purpose of this position is to provide outstanding customer service by identifying and supporting customers to explore their current and future financial needs.
  • The role works closely with the Branch Manager to develop customer relationships through regular contact, proactive lead management, and executing customer loan maintenance needs.
  • BOQ Group offers comprehensive benefits including flexible working arrangements, discounted financial products, and paid parental leave with no minimum requirements.

Matching Summary

The purpose of this position is to provide outstanding customer service by identifying and supporting customers to explore their current and future financial needs.

Salary

Not specified; Benefits: Flexible working arrangement; Discounted financial products; Salary sacrificing options

Skills & Requirements

Must-have

  • Passion for customer service
  • Proactive lead management
  • Strong written and verbal communication
  • Attention to detail
  • Technical financial systems proficiency

Nice-to-have

  • Retail banking industry experience
  • Consumer lending exposure
  • Collaborative team environment
  • Can-do attitude
  • Personalized customer approach

Key Requirements

  • Experience in retail banking industry
  • Exposure to consumer lending
  • Background screening compliance

Work Rights

Not specified

Tailored Resume

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