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Academy Sports + Outdoors is seeking a Store Operations Manager in Johnson City, TN, responsible for overseeing operational excellence in the store while leading a team focused on customer satisfaction and profitability. The ideal candidate will have at least three years of relevant experience, exceptional management skills, and a strong customer service orientation.
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Job Summary
The Operations Manager is responsible for the overall management and execution of operational excellence for the entire store.
This leadership position directs activities through subordinate team leads to ensure exceptional customer service and store profitability.
The role requires auditing firearm sales in compliance with federal and state laws, including completing ATF Form 4473.
Matching Summary
Match Score: 75
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Academy Sports + Outdoors is seeking a Store Operations Manager in Johnson City, TN, responsible for overseeing operational excellence in the store while leading a team focused on customer satisfaction and profitability. The ideal candidate will have at least three years of relevant experience, exceptional management skills, and a strong customer service orientation.
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Skills & Requirements
Must-have
Supervision of up to 40 team members
Firearms sales compliance and ATF Form 4473
Inventory control and loss prevention management
Staff scheduling and payroll oversight
Operational excellence and safety compliance
Nice-to-have
Strong business acumen and profitability focus
Effective coaching and team development skills
Excellent customer service orientation
Ability to drive store performance goals
Proficiency with Microsoft Office and inventory software
Key Requirements
Bachelor's degree in related field preferred
At least three years of relevant work experience
Demonstrated success leading departments of up to 40 people
Must meet federal requirements for selling firearms
Successful completion of Academy Leadership University