Client Service Executive

Stowe Family Law

Harrogate, United Kingdom
Base: £30,000 py; bonus/equity: not specified; ben...
Hybrid (80% remote, 20% onsite in harrogate)
Telephony sales background
Empathy with emotional clients
Salesforce data entry skills
Stowe Family Law is seeking a Client Service Executive to support their growing team by managing client inquiries in a sensitive and professional manner. The role involves telephony sales and requires a strong emphasis on client service within a supportive and rapidly expanding environment

Job Summary

  • This role focuses on supporting potential clients going through difficult life events by handling inbound and outbound calls.
  • The position requires converting new business enquiries into fixed fee meetings or progressing clients to lawyers across the company.
  • Employees receive comprehensive two-week training at the Harrogate office followed by a hybrid working arrangement of 80% remote and 20% onsite.

Matching Summary

Match Score: 85

Stowe Family Law is seeking a Client Service Executive to support their growing team by managing client inquiries in a sensitive and professional manner. The role involves telephony sales and requires a strong emphasis on client service within a supportive and rapidly expanding environment.

Salary

Base: £30,000 per year; Bonus/Equity: Not specified; Benefits: 26 days holiday, wellbeing culture, pension, health insurance

Skills & Requirements

Must-have

  • Telephony sales background
  • Empathy with emotional clients
  • Salesforce data entry skills

Nice-to-have

  • Interest in family law development
  • Ability to work hybrid schedule
  • Collaborative team mindset

Key Requirements

  • Telephony sales experience required
  • No specific degree mentioned
  • Must be available for bi-weekly shift rotation

Work Rights

Not specified

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