Consumer Experience & Branding Leader

3M

Not specified
10+ years brand management experience
Customer experience strategy leadership
Integrated marketing communications expertise
3M is seeking a Consumer Experience & Branding Leader to develop and execute an integrated Brand Experience strategy that aligns marketing communications with customer journey design. The ideal candidate will have over 10 years of experience in brand management and customer experience strategy within a top-tier multinational company, alongside strong leadership and analytical skills

Job Summary

  • The role requires developing and executing an integrated Brand Experience strategy that aligns brand positioning with customer journey design.
  • Candidates must possess a rare blend of creative brand sensibility and rigorous operational discipline to lead cross-functional CX initiatives.
  • Success in this position involves defining holistic metrics to demonstrate the correlation between brand health and customer experience impact on business results.

Matching Summary

Match Score: 85

3M is seeking a Consumer Experience & Branding Leader to develop and execute an integrated Brand Experience strategy that aligns marketing communications with customer journey design. The ideal candidate will have over 10 years of experience in brand management and customer experience strategy within a top-tier multinational company, alongside strong leadership and analytical skills.

Skills & Requirements

Must-have

  • 10+ years Brand Management experience
  • Customer Experience strategy leadership
  • Integrated marketing communications expertise
  • FMCG or premium retail background
  • Fluent Business English proficiency

Nice-to-have

  • Creative brand sensibility
  • Storytelling with data skills
  • Cross-functional team leadership
  • Culture of continuous innovation
  • Root-cause analysis capabilities

Key Requirements

  • 10+ years combined leadership experience
  • Top-tier multinational consumer goods background
  • Proven track record in VoC programs
  • Strong financial and business acumen
  • Mandatory fluent Business English

Work Rights

Not specified

Tailored Resume

Cover Letter