Remote Customer Success Manager

Jobgether

Connecticut, US
On-site
Strategic management of mid-market accounts
Customer retention and growth
Consultative approach
In this role, you will oversee the relationship and strategic management of significant mid-market accounts

Job Summary

  • In this role, you will oversee the relationship and strategic management of significant mid-market accounts.
  • Your focus will be on ensuring a positive customer experience from onboarding through to renewals.
  • Join a dynamic team committed to customer success and contributing to their business growth journey.

Matching Summary

In this role, you will oversee the relationship and strategic management of significant mid-market accounts.

Skills & Requirements

Must-have

  • strategic management of mid-market accounts
  • customer retention and growth
  • consultative approach

Nice-to-have

  • dynamic team
  • positive customer experience
  • upselling and cross-selling

Key Requirements

  • experience in customer success management
  • ability to drive customer retention
  • strong communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter