Global Senior Crm Manager

Jellycat Ltd

London, United Kingdom
On-site
7+ years crm leadership experience
Dtc environment expertise
Bloomreach platform knowledge
The Senior CRM Manager will drive customer lifetime value by developing and optimizing end-to-end CRM activity across global markets

Job Summary

  • The Senior CRM Manager will drive customer lifetime value by developing and optimizing end-to-end CRM activity across global markets.
  • This role requires owning the CRM platform business to ensure maximum utilization while maintaining data accuracy and logic integrity.
  • The ideal candidate must balance strategic thinking with an action-oriented mindset to translate customer behavior into actionable growth plans.

Matching Summary

The Senior CRM Manager will drive customer lifetime value by developing and optimizing end-to-end CRM activity across global markets.

Skills & Requirements

Must-have

  • 7+ years CRM leadership experience
  • DTC environment expertise
  • Bloomreach platform knowledge
  • Multichannel lifecycle automation
  • Customer data analysis skills
  • Team management of 3+ members

Nice-to-have

  • Kind and collaborative mindset
  • Continuous learning approach
  • Strong presentation skills
  • Cross-functional collaboration
  • Experimental and data-driven

Key Requirements

  • Minimum 7 years in CRM leadership
  • Experience managing teams of at least 3 people
  • Deep knowledge of CDMPs like Bloomreach
  • Understanding of GDPR and California privacy laws

Work Rights

Not specified

Tailored Resume

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