Lead Customer Service Representative

Destination Pet

Base: $15.00ph; bonus/equity: tips; benefits: medi...
Not specified in the job description.
Customer service experience
Ability to lift 40 lbs
Availability on evenings and weekends
Destination Pet is seeking a Lead Customer Service Representative for their Wescott Acres Luxury Pet Resort, focusing on delivering exceptional service in a pet-centric environment. The ideal candidate should be passionate about pets and possess strong customer service skills, with the ability to lead a team and handle various operational tasks

Job Summary

  • Destination Pet is revolutionizing the pet industry with a focus on elevating the love and lives of pet families.
  • The Lead Customer Service Representative will manage client interactions and lead a team of CSRs with a heart for pets.
  • Full-time benefits include medical, dental, vision, and a 401K match, along with a starting pay of $15.00/hour.

Matching Summary

Match Score: 85

Destination Pet is seeking a Lead Customer Service Representative for their Wescott Acres Luxury Pet Resort, focusing on delivering exceptional service in a pet-centric environment. The ideal candidate should be passionate about pets and possess strong customer service skills, with the ability to lead a team and handle various operational tasks.

Salary

Base: $15.00/hour; Bonus/Equity: tips; Benefits: Medical, Dental, Vision, Mental Health, Life, Disability, 401K Match, Discounted Pet Insurance, PTO

Skills & Requirements

Must-have

  • Customer service experience
  • Ability to lift 40 lbs
  • Availability on evenings and weekends

Nice-to-have

  • Leadership and mentoring skills
  • Empathy in client interactions
  • Team-oriented mindset

Key Requirements

  • High school diploma or equivalent
  • 1+ year in a customer service role

Work Rights

Not specified

Tailored Resume

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