Customer Service Specialist / Administrator - Wed-fri

KONE Belgique & Luxembourg

Administrative support for salespersons
Customer queries and follow-up
Maintenance operations support
The Customer Service Specialist / Administrator is the voice of KONE, focusing on one or more specific admin domains

Job Summary

  • The Customer Service Specialist / Administrator is the voice of KONE, focusing on one or more specific admin domains.
  • You will provide administrative support for salespersons and supervisors, enabling them to maximize the time spent on customer facing activities in the field.
  • At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.

Matching Summary

The Customer Service Specialist / Administrator is the voice of KONE, focusing on one or more specific admin domains.

Skills & Requirements

Must-have

  • Administrative support for salespersons
  • Customer queries and follow-up
  • Maintenance Operations support
  • Reporting to Customers
  • MS Office tools and applications

Nice-to-have

  • Collaborative working culture
  • Innovative and collaborative
  • Ethical business practices
  • Healthy and balanced life

Key Requirements

  • Good administrative skills
  • Inter-office and customer communications experience
  • Excellent Customer Service
  • Attention to detail
  • Able to prioritize workload
  • Good communication in spoken and written English
  • SAP and/or SFDC user knowledge desirable
  • Intermediate Excel desirable

Work Rights

Not specified

Tailored Resume

Cover Letter