Policy Specialist

EML

Melbourne, Australia
Not specified; not specified; generous employee be...
Fully remote
Customer service experience required
Strong communication skills essential
Ability to explain complex information
The role involves acting as a key point of contact for employers to help them navigate WorkSafe insurance policies and premium obligations

Job Summary

  • The role involves acting as a key point of contact for employers to help them navigate WorkSafe insurance policies and premium obligations.
  • Employees will maintain strong relationships while managing premium-related enquiries and resolving outstanding balances with employers.
  • The company offers a flexible work environment allowing up to 3 days of remote work per week alongside comprehensive benefits.

Matching Summary

The role involves acting as a key point of contact for employers to help them navigate WorkSafe insurance policies and premium obligations.

Salary

Not specified; Not specified; Generous employee benefits including health insurance and gym membership

Skills & Requirements

Must-have

  • Customer service experience required
  • Strong communication skills essential
  • Ability to explain complex information

Nice-to-have

  • Workers compensation industry experience
  • Understanding of premium calculations
  • Financial concepts knowledge advantageous

Key Requirements

  • Experience in customer service or debt collection
  • High attention to detail and organisational skills
  • Comfortable working with systems and learning new processes

Work Rights

Not specified

Tailored Resume

Cover Letter