Junior / Senior Customer Service ( GCE O Levels / 1 Yr Exp / Immediate)

CAREERNEXUS PTE. LTD.

Singapore
Customer satisfaction focus
Gst refund handling
Smart-card applications
The role involves organizing and overseeing customer service operations with a primary focus on maintaining high customer satisfaction

Job Summary

  • The role involves organizing and overseeing customer service operations with a primary focus on maintaining high customer satisfaction.
  • Employees will handle specific tasks including Goods and Service Tax Refunds, Smart-Card applications, and Lost and Found cases.
  • The position requires upholding service standards while efficiently resolving customer problems and addressing inquiries.

Matching Summary

Match Score: 75

The role involves organizing and overseeing customer service operations with a primary focus on maintaining high customer satisfaction.

Skills & Requirements

Must-have

  • Customer satisfaction focus
  • GST refund handling
  • Smart-Card applications
  • Lost and found case resolution
  • Public announcement duties

Nice-to-have

  • Positive relationship building
  • Effective feedback gathering
  • Strong interpersonal communication

Key Requirements

  • Minimum GCE O Level qualification
  • At least 1 year of customer service experience
  • EA License Number 23C1730 compliance

Work Rights

Not specified

Tailored Resume

Cover Letter