Guest Experience Lead Supervisor

Albuquerque Convention Center

Bossier City, LA, United States
Supervise event staff
Manage security screening
Handle guest concerns
Ensure event staff are in their assigned roles and oversee check-in/check-out, including uniform and equipment distribution

Job Summary

  • Ensure event staff are in their assigned roles and oversee check-in/check-out, including uniform and equipment distribution.
  • Assist Guest Experience Manager with set-up of security screening equipment, signage, and other items, and respond to and record incidents.
  • Assist guests with customer concerns, including ticket resolution, and assist with traffic and parking management as necessary.

Matching Summary

Ensure event staff are in their assigned roles and oversee check-in/check-out, including uniform and equipment distribution.

Skills & Requirements

Must-have

  • Supervise event staff
  • Manage security screening
  • Handle guest concerns
  • Traffic and parking management
  • Incident documentation

Nice-to-have

  • Work independently
  • Effective under pressure
  • Maintain client relationships
  • Flexible and adaptable

Key Requirements

  • High School diploma or GED
  • One year experience
  • Licensed and insured to operate a motor vehicle

Work Rights

Not specified

Tailored Resume

Cover Letter