Cbs - Collections Associate

Metropolitan Bank & Trust Company

Pasay City, Philippines
On-site
Credit and collections activities
Telephone payment follow-ups
Fraud detection and reporting
The Collections Associate performs collection activities for overlimit and front end past due accounts while achieving set targets and complying with policies

Job Summary

  • The Collections Associate performs collection activities for overlimit and front end past due accounts while achieving set targets and complying with policies.
  • The role involves minimizing risk and credit losses by detecting fraud early and blocking delinquent accounts to prevent further exposure.
  • Metrobank provides opportunities to enhance skills and unlock talents, supporting career growth and meaningful contributions to economic and social development.

Matching Summary

The Collections Associate performs collection activities for overlimit and front end past due accounts while achieving set targets and complying with policies.

Skills & Requirements

Must-have

  • Credit and collections activities
  • Telephone payment follow-ups
  • Fraud detection and reporting
  • Customer issue resolution
  • Proficient in Microsoft Word, Excel, PowerPoint
  • Detail-oriented with strong follow-through
  • Willingness to work overtime

Nice-to-have

  • Strong interpersonal skills
  • Good oral and written communication
  • Team collaboration
  • Community-focused corporate culture

Key Requirements

  • Bachelor’s Degree Holder
  • Experience in bank or credit card collections
  • Good oral and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter