Bupa Global is seeking dedicated Customer Service Representatives to join their telephone-based servicing team in Dubai
Job Summary
Bupa Global is seeking dedicated Customer Service Representatives to join their telephone-based servicing team in Dubai.
The role involves supporting customers with policy enquiries, managing memberships, handling billing inquiries, and coordinating with service partners.
Candidates must be UAE nationals currently based permanently in the UAE with a university degree and prior health insurance experience.
Matching Summary
Bupa Global is seeking dedicated Customer Service Representatives to join their telephone-based servicing team in Dubai.
Skills & Requirements
Must-have
UAE National with family book
University degree holder
Previous health insurance experience in UAE
Understanding of UAE Health Insurance regulations
Excellent verbal and written English skills
Ability to work 6-hour shifts including weekends
Nice-to-have
Previous training in medical environment
Focus on excellent customer service
Experience working with procedures
Strong interpersonal and influencing skills
Ability to overcome cultural barriers
Key Requirements
Must be a UAE National with family book
Must hold a University Degree
Essential previous experience in Health Insurance within UAE