Operations Manager

Canon Inc

Australia
**
7 years operations management experience
Bpo setting background required
Process improvement and automation
** Canon Inc is seeking an Operations Manager in Australia to oversee operational functions, ensure compliance with performance metrics, and lead process improvement initiatives. The ideal candidate will have at least seven years of BPO operations management experience and demonstrate strong leadership and analytical skills. **

Job Summary

  • The role requires leading direct reports through continuous training and developmental coaching to ensure team success.
  • Candidates must drive process improvement initiatives by identifying risks and integrating automation solutions within the business.
  • The position involves managing quality management systems across multiple programs to ensure strict compliance with SLAs and KPIs.

Matching Summary

Match Score: 75

** Canon Inc is seeking an Operations Manager in Australia to oversee operational functions, ensure compliance with performance metrics, and lead process improvement initiatives. The ideal candidate will have at least seven years of BPO operations management experience and demonstrate strong leadership and analytical skills. **

Skills & Requirements

Must-have

  • 7 years operations management experience
  • BPO setting background required
  • Process improvement and automation
  • Kaizen initiatives implementation
  • Quality management systems leadership
  • Client scorecards and metrics management

Nice-to-have

  • Strong analytical and strategic thinking
  • Flexible schedule willingness
  • Cross-functional collaboration skills
  • Employee engagement focus
  • Professional demeanor under pressure

Key Requirements

  • Minimum 7 years in operations management
  • Proven success in BPO setting
  • Experience with performance feedback programs
  • Ability to manage internal audit processes

Work Rights

Not specified

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