Lead and continuously improve the Regional HR Operations Unit, delivering HR Services and overseeing Regional HR Service Teams
Job Summary
Lead and continuously improve the Regional HR Operations Unit, delivering HR Services and overseeing Regional HR Service Teams.
Focus on delivering exceptional customer experience while ensuring the right levels of efficiency and driving partnership with Regional HR BPs, Local HR, and HR COEs.
Sonova offers a flexible hybrid working model, a wide range of training opportunities, and exceptional growth opportunities with individual development plans.
Matching Summary
Lead and continuously improve the Regional HR Operations Unit, delivering HR Services and overseeing Regional HR Service Teams.
Skills & Requirements
Must-have
HR Shared Services leadership
Regional HR Operations Unit
Customer experience focus
HR Service Delivery
Continuous business process improvement
Nice-to-have
Innovative and results-oriented
Team player
Adaptable to changing circumstances
Collaborative with diverse backgrounds
Key Requirements
University degree in business administration, HR, engineering or related field
At least 8 years managing HR services
Experience in HR systems and data management
Deep content knowledge in program management, process transformation, service level measurement and management, quality, and knowledge management