Datacor is seeking a Senior Manager for Renewals and Customer Success to lead a team focused on revenue retention and growth in a remote capacity. The role involves collaborating with various departments to streamline renewals processes and enhance customer success strategies while fostering team development
Job Summary
This role is primarily accountable for protecting and growing revenue through a high-performing renewals function, while also providing strategic oversight of Customer Success with an eye toward scaling that function as the business grows.
Lead a team of dedicated renewals professionals focused on minimizing financial attrition, locking in favorable terms, and identifying growth opportunities.
Provide strategic direction to the Customer Success team, ensuring CSMs are driving adoption, managing risk, and positioning accounts for renewal.
Matching Summary
Match Score: 85
Datacor is seeking a Senior Manager for Renewals and Customer Success to lead a team focused on revenue retention and growth in a remote capacity. The role involves collaborating with various departments to streamline renewals processes and enhance customer success strategies while fostering team development.