Customer Service Representative (french-speaking) - Pet Retail - Remote

Concentrix

Portugal
Competitive salary + performance bonus; not specif...
Fully remote
French (written and oral)
Fluent in english (b2)
Assist clients via inbound calls
As a Customer Service Representative, you will assist clients via inbound calls and e-mail by answering customers’ inquiries and/or attending to potential requests

Job Summary

  • As a Customer Service Representative, you will assist clients via inbound calls and e-mail by answering customers’ inquiries and/or attending to potential requests.
  • We offer benefits that help you support your unique lifestyle, including full-time with indefinite contracts, competitive salary, and remote work in Portugal.
  • Concentrix is committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.

Matching Summary

As a Customer Service Representative, you will assist clients via inbound calls and e-mail by answering customers’ inquiries and/or attending to potential requests.

Salary

Competitive salary and performance bonus; Not specified; Full paid training

Skills & Requirements

Must-have

  • French (written and oral)
  • Fluent in English (B2)
  • Assist clients via inbound calls
  • Resolve product or service problems
  • Knowledge of MS Office package

Nice-to-have

  • Empathy and team spirit
  • Customer-oriented attitude
  • Familiarity with Pet-related stuff
  • Positive and can-do attitude

Key Requirements

  • Previous experience in Customer Service
  • Eligibility to work in Portugal

Work Rights

Legally authorized to work in Portugal

Tailored Resume

Cover Letter