Onboarding Manager, Team Lead - Smb

ABC Financial Services

Ireland, Ireland
Fully remote
Operational health of onboarding function
Backlog management and capacity planning
Monitoring onboarding pipeline accuracy
As a key member of our global Onboarding team, you will support our colleagues and customers in the EMEA and APAC regions

Job Summary

  • As a key member of our global Onboarding team, you will support our colleagues and customers in the EMEA and APAC regions.
  • Own the operational health of the onboarding function, including backlog management, capacity planning, and forecast accuracy.
  • We offer flexibility in how and when you take PTO, with an open PTO policy and quarterly Days of Disconnect.

Matching Summary

As a key member of our global Onboarding team, you will support our colleagues and customers in the EMEA and APAC regions.

Skills & Requirements

Must-have

  • operational health of onboarding function
  • backlog management and capacity planning
  • monitoring onboarding pipeline accuracy
  • driving performance against key metrics
  • leading and developing a team
  • cross-functional collaboration and improvement

Nice-to-have

  • ambitious and customer-centric individual
  • inspire a team and lead by example
  • high EQ and interpersonal skills
  • self-motivated, curious, and resilient

Key Requirements

  • managing high-volume onboarding pipelines
  • experience in forecasting and pipeline management
  • ability to drive accountability and process adherence
  • strong analytical skills
  • excellent written and verbal communication skills
  • outstanding organizational and time management skills
  • demonstrated leadership capability

Work Rights

Not specified

Tailored Resume

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