Call Centre - Customer Service Advisor

Cobham

Staines, England, United Kingdom
Base: £28,450; bonus/equity: £32,700 in first 18 m...
Hybrid
Highly organised and resilient
Confident using a pc
Able to follow fca regulations
As a Customer Service Advisor, you’ll be the friendly voice that helps our customers

Job Summary

  • As a Customer Service Advisor, you’ll be the friendly voice that helps our customers.
  • You’ll help customers understand what’s covered by their policy with empathy and care.
  • Our benefits are designed to make health happen for our people.

Matching Summary

As a Customer Service Advisor, you’ll be the friendly voice that helps our customers.

Salary

Base: £28,450; Bonus/Equity: £32,700 in first 18 months; Benefits: Not specified

Skills & Requirements

Must-have

  • Highly organised and resilient
  • Confident using a PC
  • Able to follow FCA regulations

Nice-to-have

  • Attentive listener
  • Focused on putting customers first
  • Happy to build relationships

Key Requirements

  • Comfortable declining treatment requests
  • Ability to navigate multiple systems
  • Experience in a busy office environment

Work Rights

Not specified

Tailored Resume

Cover Letter