Technical Support Engineer

Flow Traders

New York, United States
Base: $80,000 to $100,000; bonus/equity: annual di...
On-site
2+ years hands-on it support experience
Strong windows environment expertise
First-level it support in fast-paced trading
The role involves troubleshooting, maintaining, and ensuring the uptime of office-based IT systems including workstations, thin clients, and virtual machines

Job Summary

  • The role involves troubleshooting, maintaining, and ensuring the uptime of office-based IT systems including workstations, thin clients, and virtual machines.
  • Candidates will oversee IT procurement, manage inventory, and collaborate with HR to support new hire onboarding and workstation setup.
  • Flow Traders offers a base salary range of $80,000 to $100,000 plus annual discretionary variable remuneration based on performance.

Matching Summary

The role involves troubleshooting, maintaining, and ensuring the uptime of office-based IT systems including workstations, thin clients, and virtual machines.

Salary

Base: $80,000 to $100,000; Bonus/Equity: Annual discretionary variable remuneration; Benefits: Not specified

Skills & Requirements

Must-have

  • 2+ years hands-on IT support experience
  • Strong Windows environment expertise
  • First-level IT support in fast-paced trading

Nice-to-have

  • Linux environment experience
  • VMware VDI and networking concepts
  • Scripting with Python or PowerShell
  • Active Directory LDAP Kerberos knowledge
  • Methodical troubleshooting approach

Key Requirements

  • 2+ years of IT support experience
  • Strong customer service mindset
  • Excellent verbal and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter