Competitive salary; not specified; 401k with emplo...
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4+ years technical account management experience
Saas solution deployment and configuration
Microsoft power bi and sql server expertise
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Axon is seeking a Software Technical Account Manager II to support law enforcement agencies by providing technical expertise and fostering customer relationships. The role requires a blend of technical skills and customer management experience, with responsibilities including deploying software solutions and managing crisis situations.
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Job Summary
The role involves deploying and supporting Axon's software solutions directly within law enforcement agencies to enhance public safety.
Candidates must leverage expertise in SaaS solutions to manage complex deployments and act as the primary point of contact for assigned agencies.
Axon offers competitive benefits including a 401k match, paid parental leave, and comprehensive medical, dental, and vision plans.
Matching Summary
Match Score: 75
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Axon is seeking a Software Technical Account Manager II to support law enforcement agencies by providing technical expertise and fostering customer relationships. The role requires a blend of technical skills and customer management experience, with responsibilities including deploying software solutions and managing crisis situations.
**
Salary
Competitive salary; Not specified; 401k with employer match; Discretionary PTO; Paid parental leave; Medical Dental Vision
Skills & Requirements
Must-have
4+ years technical account management experience
SaaS solution deployment and configuration
Microsoft Power BI and SQL Server expertise
Windows OS and networking troubleshooting
Splunk JIRA and Salesforce usage
Onsite support availability in Palm Beach FL
Nice-to-have
Experience with public safety or law enforcement agencies
Familiarity with RMS CAD and CJIS standards
Relevant technical certifications like Microsoft Cisco ITIL
Ability to pass CJIS background check
Willingness to work outside normal business hours
Key Requirements
Bachelor's degree in business administration or computer science
4+ years experience in technical account management