GenesisCare is seeking an enthusiastic, compassionate, and efficient Patient Services Officer to join a friendly clinic team and support patients throughout their cancer care journey
Job Summary
GenesisCare is seeking an enthusiastic, compassionate, and efficient Patient Services Officer to join a friendly clinic team and support patients throughout their cancer care journey.
This role involves working efficiently in a fast-paced environment, providing excellent customer service, managing appointments, billing, and ensuring smooth clinic operations.
Employees benefit from discounts on Qantas membership, gym memberships, Bupa, Fitness Passport access, ongoing professional development, and free confidential support services for employees and their families.
Matching Summary
GenesisCare is seeking an enthusiastic, compassionate, and efficient Patient Services Officer to join a friendly clinic team and support patients throughout their cancer care journey.
Skills & Requirements
Must-have
Excellent patient care and customer service
Strong organisation and communication skills
Ability to manage competing priorities
Experience handling high volume patient inquiries
Accurate data entry and paperwork processing
Nice-to-have
Empathy and professionalism
Ability to work independently and in teams
Adaptability to ongoing change
Exceptional phone manner
Key Requirements
Proven experience in patient care and customer service