Manager - Facilities Help Desk

JLL

Taguig, Philippines
On-site
Lead and manage a team
Establish effective working procedures
Monitor process stages
JLL is seeking a Manager for its Facilities Help Desk in Taguig, Philippines, aiming to enhance team performance and service quality in real estate management. The ideal candidate should possess strong leadership abilities, operational oversight experience, and exceptional communication skills

Job Summary

  • JLL empowers you to shape a brighter way by combining world-class services, advisory, and technology for clients, committed to hiring and empowering the best talent.
  • This role involves leading a team, establishing procedures, managing processes, and facilitating discussions to achieve optimal results and meet company goals.
  • Benefits at JLL are designed to enhance health, financial, and personal well-being, providing resources for employees to increase their personal and financial security.

Matching Summary

Match Score: 85

JLL is seeking a Manager for its Facilities Help Desk in Taguig, Philippines, aiming to enhance team performance and service quality in real estate management. The ideal candidate should possess strong leadership abilities, operational oversight experience, and exceptional communication skills.

Skills & Requirements

Must-have

  • Lead and manage a team
  • Establish effective working procedures
  • Monitor process stages
  • Facilitate stakeholder discussions
  • Deliver service quality benchmarks
  • Operational liaison for inquiries

Nice-to-have

  • Cultivate ethical and collaborative culture
  • Promote cross-functional teamwork
  • Foster strong stakeholder partnerships
  • Talent retention strategies
  • Continuous policy updates

Key Requirements

  • Operations leadership or support experience
  • Bachelor’s degree preferred
  • Leadership Readiness Program completion
  • Excellent verbal and written English
  • Advanced MS Office Suite proficiency
  • Strong administrative, organization, time management skills
  • Good reporting, analytics, presentation skills
  • Willing to work shifting/rotating schedules

Work Rights

Not specified

Tailored Resume

Cover Letter