Remote Service Engineer - Multimodality

Philips

**
Biomedical or engineering degree
2 years medical devices experience
Server and network switch troubleshooting
** Philips is seeking a Remote Service Engineer specializing in Hospital Patient Monitoring and Imaging Systems to provide technical support and enhance customer satisfaction. The role involves remote diagnosis, managing service cases, and collaborating with various teams to ensure exceptional service delivery. **

Job Summary

  • This role delivers advanced technical service support to customers specializing in Hospital Patient Monitoring and Imaging Systems.
  • The position requires managing end-to-end service cases including call handling, documentation, and contract entitlement validation.
  • Candidates must possess a relevant degree in Biomedical or Engineering with at least 2 years of experience in medical devices.

Matching Summary

Match Score: 75

** Philips is seeking a Remote Service Engineer specializing in Hospital Patient Monitoring and Imaging Systems to provide technical support and enhance customer satisfaction. The role involves remote diagnosis, managing service cases, and collaborating with various teams to ensure exceptional service delivery. **

Skills & Requirements

Must-have

  • Biomedical or engineering degree
  • 2 years medical devices experience
  • Server and network switch troubleshooting
  • First-line remote technical support
  • End-to-end service case management

Nice-to-have

  • Positive attitude and enthusiasm to learn
  • Strong communication skills
  • Proactive ownership of problems
  • Ability to work under pressure
  • Attention to detail in service records

Key Requirements

  • Relevant degree in Biomedical and/or engineering
  • At least 2 years experience within medical devices
  • Prior field experience with servers and network switches

Work Rights

Not specified

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