Senior Success Guide - Informatica - Portuguese & English

Salesforce / Informatica

Mexico City, Mexico
**
5+ years professional experience
Portuguese, spanish, and english fluency
Data management domain knowledge
** Salesforce is seeking a Senior Success Guide fluent in Portuguese and English to support customer adoption of Informatica technologies in Mexico City. The role requires strong communication skills and a background in project management or consulting, emphasizing customer satisfaction and the ability to drive technology adoption. **

Job Summary

  • This role supports customers' successful adoption of Informatica technologies through methodologies for their success.
  • You will manage the customer from onboarding through to launch of use case technical and business value.
  • The position requires a hybrid work model in Mexico City with three days per week in the office.

Matching Summary

Match Score: 75

** Salesforce is seeking a Senior Success Guide fluent in Portuguese and English to support customer adoption of Informatica technologies in Mexico City. The role requires strong communication skills and a background in project management or consulting, emphasizing customer satisfaction and the ability to drive technology adoption. **

Skills & Requirements

Must-have

  • 5+ years professional experience
  • Portuguese, Spanish, and English fluency
  • Data management domain knowledge
  • SaaS software experience
  • Executive-level communication skills

Nice-to-have

  • Project management background
  • Consulting or professional services experience
  • Trusted advisor relationship building
  • Cross-functional team collaboration
  • Agentic AI interest

Key Requirements

  • Minimum 5+ years relevant professional experience
  • BA/BS degree or equivalent combination of education and experience
  • Fluency in Portuguese, Spanish, and English
  • Experience dealing with large accounts at senior IT and business levels

Work Rights

Not specified

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