Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience
Job Summary
Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience.
You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system.
Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.
Matching Summary
Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience.
Skills & Requirements
Must-have
Strong Arabic comprehension and communication
Objective analysis devoid of bias
Attention to detail
Critical thinking and decision-making
Familiarity with internet platforms and culture
Cultural awareness of political and social situations
Nice-to-have
Strong coping and resilience skills
Process improvement initiatives
Continuous training participation
Previous BPO or customer service experience
Key Requirements
Previous business process outsourcing, customer service, or content moderation experience is a plus