Telecommunications Operator I - Full Time, Eves & Day Shift

Mass General Brigham

Dover, NH, United States
Base: $17.71 - $20.82phly; bonus/equity: not speci...
Fully remote
Operate hospital telecommunications system
Relay emergency codes and pages
Prioritize critical communications
This full-time role ensures effective communication within the hospital environment by supporting staff, patients, and visitors

Job Summary

  • This full-time role ensures effective communication within the hospital environment by supporting staff, patients, and visitors.
  • The operator is responsible for operating the phone system, relaying messages, and handling emergency calls quickly and accurately.
  • Candidates with 2-3 years of customer service or call-center experience are preferred for this position.

Matching Summary

This full-time role ensures effective communication within the hospital environment by supporting staff, patients, and visitors.

Salary

Base: $17.71 - $20.82/Hourly; Bonus/Equity: Not specified; Benefits: Full benefits included

Skills & Requirements

Must-have

  • Operate hospital telecommunications system
  • Relay emergency codes and pages
  • Prioritize critical communications

Nice-to-have

  • Customer service or call-center experience
  • Strong interpersonal and phone skills
  • Ability to make reasonable judgment decisions

Key Requirements

  • High School Diploma or Equivalent required
  • No experience in lieu of degree accepted
  • Onsite work at Wentworth-Douglass Hospital

Work Rights

Not specified

Tailored Resume

Cover Letter