Aws Technical Architect

NeuraFlash

Remote, United States
Not specified; not specified; not specified
Remote
Amazon connect solution architecture
Aws cloud infrastructure design
Python java c# scripting experience
NeuraFlash, part of Accenture, is seeking an AWS Technical Architect to enhance customer experiences through advanced Amazon Connect solutions. The ideal candidate should possess a blend of technical expertise in cloud architecture and customer-facing experience, driving innovation in AI solutions

Job Summary

  • NeuraFlash is the #1 Salesforce partner for Agentforce and a trusted leader in AI innovation.
  • The role involves leading discovery, building ROIs, and designing cloud-native contact center solutions on AWS.
  • Candidates will mentor technical teams and act as a liaison between business stakeholders and engineering groups.

Matching Summary

Match Score: 85

NeuraFlash, part of Accenture, is seeking an AWS Technical Architect to enhance customer experiences through advanced Amazon Connect solutions. The ideal candidate should possess a blend of technical expertise in cloud architecture and customer-facing experience, driving innovation in AI solutions.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Amazon Connect solution architecture
  • AWS Cloud infrastructure design
  • Python Java C# scripting experience
  • Salesforce Service Cloud integration
  • Contact center ROI assessment
  • WebRTC SIP API protocols
  • Infrastructure as Code CDK Terraform

Nice-to-have

  • Executive presentation skills
  • Agile Scrum methodology knowledge
  • Genesys Cisco Avaya platform familiarity
  • Mentoring technical teams
  • Outbound dialer campaign management
  • Travel up to 25% willingness
  • Remote work flexibility

Key Requirements

  • AWS Solution Architect Certification or Professional
  • AWS Developer Associate Certification
  • Salesforce Certified Administrator
  • Customer-facing contact center experience
  • Hands-on scripting in Python Java C#
  • Experience with WFM CRM integrations

Work Rights

Not specified

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