Supervisor, Fleet Warranty

TForce

Richmond, VA, United States
Hybrid
Manage warranty claims processing
Customer communication and satisfaction
Maintain accurate records
Manage warranty claims, including receiving, processing and reviewing claims from customers and adhere to company policies

Job Summary

  • Manage warranty claims, including receiving, processing and reviewing claims from customers and adhere to company policies.
  • Communicate effectively with customers to provide updates on claims status, resolve issues, and ensure customer satisfaction.
  • Analyze warranty data to identify trends and recurring issues and develop strategies to improve warranty processes and reduce costs.

Matching Summary

Manage warranty claims, including receiving, processing and reviewing claims from customers and adhere to company policies.

Skills & Requirements

Must-have

  • Manage warranty claims processing
  • Customer communication and satisfaction
  • Maintain accurate records
  • Analyze warranty data trends
  • Collaborate with internal teams

Nice-to-have

  • Professional customer interaction skills
  • Problem solving abilities
  • Familiarity with automotive mechanics

Key Requirements

  • 2 years technical experience automotive mechanics
  • Proficient with Microsoft Office
  • U.S. citizen or authorized to work
  • Pass background check

Work Rights

Must be US citizen or authorized to work

Tailored Resume

Cover Letter