Customer Satisfaction Representative

Lithia Ford of Missoula

Addison, TX, United States
Base: $40,000-$60,000 annually; bonus/equity: not ...
Not specified (assumed in-office given dealership context)
Strong attention to detail
Excellent communication skills
Basic computer skills
Lithia Ford of Missoula is seeking a Customer Satisfaction Representative to enhance customer experiences and facilitate communication between the dealership and customers. The role focuses on ensuring customer satisfaction through follow-ups, tracking concerns, and collaborating on brand reputation

Job Summary

  • The role serves as a liaison between the dealership and the customer to ensure the highest level of satisfaction.
  • Employees are responsible for following up with all customers within 48 hours to ensure their concerns are addressed.
  • The company offers competitive pay, medical/dental/vision plans, paid holidays, and a 401(k) retirement plan.

Matching Summary

Match Score: 75

Lithia Ford of Missoula is seeking a Customer Satisfaction Representative to enhance customer experiences and facilitate communication between the dealership and customers. The role focuses on ensuring customer satisfaction through follow-ups, tracking concerns, and collaborating on brand reputation.

Salary

Base: $40,000-$60,000 annually; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, PTO, 401(k)

Skills & Requirements

Must-have

  • Strong attention to detail
  • Excellent communication skills
  • Basic computer skills

Nice-to-have

  • Sense of urgency
  • Self-motivated with accountability
  • Thrives on teamwork

Key Requirements

  • High School graduate or equivalent
  • Valid driver's license in state of residence
  • Acceptable driving record

Work Rights

Not specified

Tailored Resume

Cover Letter