Enterprise service management (esm) solution design
Servicenow smax bmc remedy integration expertise
Uk public sector engagement experience
This role involves shaping and assuring complex Enterprise Service Management and Service Integration and Management solutions for large UK Public Sector organizations
Job Summary
This role involves shaping and assuring complex Enterprise Service Management and Service Integration and Management solutions for large UK Public Sector organizations.
Candidates will lead pre-sales solutioning from discovery to deal closure, translating business objectives into robust, scalable architectures and cost models.
The position requires acting as a subject matter expert on the DXC Intelligent Operations Platform while collaborating with clients and delivery leadership to ensure commercial viability.
Matching Summary
This role involves shaping and assuring complex Enterprise Service Management and Service Integration and Management solutions for large UK Public Sector organizations.
Skills & Requirements
Must-have
Enterprise Service Management (ESM) solution design
ServiceNow SMAX BMC Remedy integration expertise
UK Public Sector engagement experience
ITIL 4 aligned service framework knowledge
SIAM operating model governance and delivery
Dynatrace monitoring and observability strategy
SC clearance eligibility or current holder
Nice-to-have
AIOps and intelligent automation exposure
Data lakes and modern analytics platforms
Shift-left automation strategies
Multi-vendor environment collaboration skills
Mentoring and coaching capabilities
Key Requirements
Bachelor's degree in Engineering or Computer Science
Several years of systems integration and solution architecture experience