Technical Support Engineer - R0000457

New Relic Inc

Bangalore, India
On-site
Technical troubleshooting skills
Impeccable customer service skills
Experience in customer-facing role
New Relic is dedicated to shaping the future of observability

Job Summary

  • New Relic is dedicated to shaping the future of observability.
  • Technical Support Engineers help customers troubleshoot technical issues with New Relic products.
  • The company fosters a diverse and inclusive environment for its employees.

Matching Summary

New Relic is dedicated to shaping the future of observability.

Skills & Requirements

Must-have

  • Technical troubleshooting skills
  • Impeccable customer service skills
  • Experience in customer-facing role

Nice-to-have

  • Empathy towards customers
  • Collaboration across teams
  • Advocacy for customer feedback

Key Requirements

  • 2+ years of experience
  • Great communication skills
  • Experience addressing customer escalations

Work Rights

Not specified

Tailored Resume

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