At Alcon, we are passionate about enhancing sight and helping people see brilliantly, fostering an inclusive culture with opportunities for career growth
Job Summary
At Alcon, we are passionate about enhancing sight and helping people see brilliantly, fostering an inclusive culture with opportunities for career growth.
This role is part of Alcon's Quality & Regulatory Affairs function, ensuring products meet the strictest standards of quality and compliance.
The company offers a high-paced agile environment, collaboration with passionate individuals, and a modern office with extensive facilities.
Matching Summary
At Alcon, we are passionate about enhancing sight and helping people see brilliantly, fostering an inclusive culture with opportunities for career growth.
Skills & Requirements
Must-have
Complaint processing and documentation
Technical product complaints and adverse events
Customer communication and response
Compliance with regulations and directives
Proficiency in English and any European language
Nice-to-have
Agile environment
Simplification and ownership culture
International collaboration
Flexible hours and hybrid work
Key Requirements
1 year of experience in customer service/complaints handling
Higher education completed
Proficiency in English and any European language
Computer literacy with standard software platforms