Automotive Fixed Operations Manager

Lithia Motors

Crater Lake, Oregon, US
Competitive pyy; not specified; medical, dental, v...
Staff recruiting training and development
Customer request resolution and follow-up
Repair order inspection for accuracy
The Fixed Operations Manager is responsible for managing all Service and Parts related staff to ensure exceptional customer service and attainment of performance targets

Job Summary

  • The Fixed Operations Manager is responsible for managing all Service and Parts related staff to ensure exceptional customer service and attainment of performance targets.
  • This role involves daily training of Service Advisors through role-play and evaluation checklists while ensuring technical staff are properly trained to cover customer needs.
  • The position offers competitive pay, medical dental and vision plans, paid holidays, PTO, and a 401(k) retirement plan with employee stock purchase options.

Matching Summary

The Fixed Operations Manager is responsible for managing all Service and Parts related staff to ensure exceptional customer service and attainment of performance targets.

Salary

Competitive pay; Not specified; Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), Stock Purchase Plan, Vehicle Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Staff recruiting training and development
  • Customer request resolution and follow-up
  • Repair order inspection for accuracy
  • Warranty receivables and service contract management
  • MIS reading for revenue generation
  • OSHA compliance for facility safety

Nice-to-have

  • Strong attention to detail and sense of urgency
  • Excellent communication skills
  • Self-motivated with accountability focus
  • Team player who thrives on positivity
  • Adaptable to change and continuous learning

Key Requirements

  • High school graduate or equivalent required
  • Must be 18 years or older
  • Drug free workplace requirement

Work Rights

Not specified

Tailored Resume

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