Client Services Representative - International Process

Interactive Brokers

Mumbai, India
On-site
Respond to client inquiries
Knowledge of global exchanges
Assist with account opening
Interactive Brokers is a global financial services company known for its cutting-edge technology and client commitment

Job Summary

  • Interactive Brokers is a global financial services company known for its cutting-edge technology and client commitment.
  • Respond to retail and professional clients' inquiries via inbound calls, email, and online chat, and assist them with various account-related tasks.
  • Gain a thorough knowledge of products offered by IB on various global exchanges and assist clients with using the Trader Workstation.

Matching Summary

Interactive Brokers is a global financial services company known for its cutting-edge technology and client commitment.

Skills & Requirements

Must-have

  • Respond to client inquiries
  • Knowledge of global exchanges
  • Assist with account opening
  • Explain Trader Workstation features
  • Explain margin requirements
  • Investigate trade issues

Nice-to-have

  • Strong communication abilities
  • Client commitment
  • Cutting-edge technology

Key Requirements

  • 2+ years of Client services experience
  • International BPO industry experience
  • University degree (Bachelors)
  • High level of MS Excel skills
  • Fluent English
  • Good quantitative/analytical skills

Work Rights

Not specified

Tailored Resume

Cover Letter