Sr Customer Service Representative

GENUINE PARTS COMPANY

Huntsville, AL, United States
Customer order placement
Negotiating sale and purchase price
Customer relationship building
The Senior Customer Service Representative responds to customer inquiries and places customer orders to ensure customer expectations are accurately determined and met

Job Summary

  • The Senior Customer Service Representative responds to customer inquiries and places customer orders to ensure customer expectations are accurately determined and met.
  • This role has in-depth knowledge of the company's products and services and develops and broadens relationships with customers to fully understand needs and wants.
  • Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

Matching Summary

The Senior Customer Service Representative responds to customer inquiries and places customer orders to ensure customer expectations are accurately determined and met.

Skills & Requirements

Must-have

  • customer order placement
  • negotiating sale and purchase price
  • customer relationship building
  • inventory management
  • product sourcing
  • cost effective shipping

Nice-to-have

  • coaching less experienced representatives
  • quality and safety responsibility

Key Requirements

  • High school diploma or GED
  • 5+ years of related experience
  • Excellent communication skills
  • Ability to multi-task
  • Time management skills
  • Excellent computer skills
  • Excellent negotiation skills
  • Strong product knowledge
  • Reliability, organization, attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter