Regional Operations Specialist – Austin, Texas (remote)

Workatwestern

Austin, Texas, US
Base: $65,000 – 80,000 usd py; bonus/equity: inclu...
Optimize business software
Tech support hero
Basic hardware troubleshooting
As an Operations Specialist, you’ll be the go-to guru for our tech needs, from optimizing business software to keeping our Agents operating top-notch

Job Summary

  • As an Operations Specialist, you’ll be the go-to guru for our tech needs, from optimizing business software to keeping our Agents operating top-notch.
  • Solve day-to-day technical hiccups, whether it’s software woes or hardware failures, and help with basic hardware and system troubleshooting.
  • Benefits include short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms.

Matching Summary

As an Operations Specialist, you’ll be the go-to guru for our tech needs, from optimizing business software to keeping our Agents operating top-notch.

Salary

Base: $65,000 – 80,000 USD per year; Bonus/Equity: includes short-term and long-term incentives; Benefits: multiple health insurance options, accident and life insurance, flexible time off, 401K plan

Skills & Requirements

Must-have

  • Optimize business software
  • Tech support hero
  • Basic hardware troubleshooting
  • IT systems and cloud solutions
  • Networking and web hosting
  • Power BI, ARC+, Snowflake, ServiceNow, SPLUNK

Nice-to-have

  • Bilingual in English and Spanish
  • Bilingual/bi-cultural experience
  • Quick learner of new tech
  • Innovative and urgent approach

Key Requirements

  • Bachelor's degree and/or equivalent job experience
  • Valid Driver's License and reliable vehicle
  • Fluency in English is required

Work Rights

Not specified

Tailored Resume

Cover Letter